Privacy Policy

At About Thyme, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to keep it secure. By using this website or staying with us, you agree to the terms of this policy. Please review it periodically for any updates.

We may collect the following information from you, either via our website or during your stay:

• Personal Identification Information
  Name, email address, phone number, and other contact details.
   
• Booking and Payment Information
  Dates of stay, guest preferences, and payment confirmation. Payments are processed securely through third-party booking platforms and are not stored by us.
   
• Guest Preferences
  Any preferences you share with us (e.g. dietary needs, travel plans, accessibility requirements).
   
• Technical Data
  IP address, browser type, and website usage data collected via cookies and analytics tools.
   

We collect and use your information in order to:

• Confirm and manage bookings and guest enquiries.
   
• Provide you with a comfortable and personalised stay.
   
• Make reservations or arrangements on your behalf, such as booking restaurants, transport, or local activities. In these cases, we may need to share your name and contact details with trusted third-party providers — but only with your knowledge and solely to fulfil your request.
   
• Send post-stay communications such as thank-you messages, special offers, review requests, and occasional updates.
   You may opt out of these messages at any time by contacting us.
  
   

We do not sell, lease, or share your personal information for any purpose unrelated to your stay or enquiry, unless legally required to do so.

We take data protection seriously and use appropriate technical and organisational measures to safeguard your information from loss, misuse, or unauthorised access.

Our website uses cookies to:

• Remember your preferences and improve functionality.
   
• Analyse website traffic and usage patterns.
   

You can control or disable cookies in your browser settings. Please note this may affect how our website functions.

Our website may include links to other websites. We are not responsible for the privacy practices or content of those sites. Please refer to their privacy policies separately.

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to any personal information we hold about you.
   
• Request correction of inaccurate or incomplete information.
   
• Withdraw consent or object to the use of your information where applicable.
   

To exercise any of these rights, please contact us directly.

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Email: hello@aboutthyme.co.nz
Postal Address: 62 Lower Manorburn Dam Road, RD3, Galloway, Alexandra 9393, NEW ZEALAND

Last Updated: 3/8/2025